Frequently Asked Questions
Everything you need to know about your Reebok gear and orders.
How can I track my Reebok order?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website. You can also track your status by logging into your account on our website.
What is your return policy?
We offer free returns within 30 days of your purchase date, provided the items are unworn, unwashed, and in their original packaging with tags attached.
Does Reebok offer a student discount?
Yes, students can verify their status through UNiDAYS to receive an exclusive discount code for use on eligible full-price and sale items.
How do I know which shoe size to order?
We recommend checking our Size Guide located on each product page. Our guide provides measurements in inches and centimeters to help you find the perfect fit for your sport.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Klarna for installment payments.
How should I clean my Reebok sneakers?
For best results, remove loose dirt with a soft brush and wash by hand using warm water and a mild detergent. Avoid machine washing or drying unless specified on the product label.